Securitas epay Faqs

You can collect your payroll information from this pay portal. It is paperless. The address changed from securitasepay.com to paperlesspay.talx.com but uses the same interface.

You should have your employers’ code when you want to register as a member of Securitas epay. Your employer should also be a client of this website. This is the only way you will be able to access their services. Securitas epay USA will be responsible for managing all the information in regards to the payroll.

In addition, your social security number is a requirement. You need to have a password which will give you access into your payroll data. Your employer has to be involved when you enter this information or when creating your portal.

How to register

  1. The first step is entering the employers’ code into a box that is in the sites page.
  2. You then enter your social security number and your pin. If it is your first time logging in the pin must follow a certain format. Date of birth, month, and year in that order. After doing you can change the pin into a more secure one or the one you are most comfortable.
  3. Once you are successful you are now a member of Securitas epay, and you can manage your personal information and manage the data regarding your payroll.

Frequently asked questions about Securitas epay

Many people still have questions on how Securitas epay works. There are those who undergo difficulties when they try to access their information.

Below are some of the questions that users have:

  1. a) Where do you get the employers ID?

Your employer will give you a code once you are employed. He or she will the website the code so that you become a legitimate member.

  1. b) How do you get a password?

After entering the employers’ code, you get a password after that. You should follow a strict formula to get a password, which you can change to enter a more secure one.

  1. c) Is it necessary to answer the security questions on epay?

Yes, it is mandatory for you to answer the security questions. The system will not verify you if you do not answer this questions.

How to access Securitas epay via phone

You can access the services of epay through your phone. There are certain steps you have to follow. There are customer service representative who will be ready to answer any questions you might have. They work between 8 AM and 5 PM.

They will also advice you on how to access your platform.

  1. Log in to your account
  2. Enter your social security number
  3. Enter default pin [DDMMYY]
  4. Change pin if you want a more secure one.
  5. Select one of this options
  6. To review your information- press 1
  7. To check fax request- press 4
  8. Pin change- press 5
  9. End call- press *
  10. To talk with client representative- press 0